Privacy Policy
Make IT Easy 4 U gathers information about clients and business contacts.
The policy explains how this personal data is collected, maintained and stored to meet the requirements of the GDPR introduced on 25th May 2018. It applies to data stored electronically and on paper.
Why this exists
This data protection policy ensures that Make IT Easy 4 U:
- Complies with data protection law and follows good practice;
- Protects the rights as a sole individual and clients;
- Is open about how it stores and processes individuals’ data;
- Protects itself from the risks of a data breach.
The Data Protection Act is underpinned by the following principles. These say that personal data must:
- Be processed fairly and lawfully;
- Be obtained only for specific, lawful purposes;
- Be adequate, relevant and not excessive;
- Not be held for any longer than necessary;
- Be protected in appropriate ways
The GDPR applies to all data that Make IT Easy 4 U holds relating to identifiable individuals. This can include:
- Names of individuals;
- Postal addresses;
- Email addresses;
- Telephone numbers
Data protection risks
This policy helps to protect Make IT Easy 4 U from data security risks, including:
- Breaches of confidentially. Eg information being given out inappropriately;
- Prosecution by the ICO. For failing to protect an individual’s personal data;
Responsibilities
The designated Data Protection Officer is Simon Dowds.
Data Storage and Usage
The data stored is personal data of the client. It involves the person’s name, postal address and contact telephone number(s). This information is stored on paper and electronically which is unique to the client. The client fills in a form with their details in order to maintain data accuracy. This is checked regularly so that records can be kept up to date. The client has access to the data stored in their individual file on request. A review of the information is carried out on an annual basis. Client information that has become inactive after a period of 3 years will be destroyed/deleted appropriately.
Client information will not be shared with any third party without prior consent.
Client payments can be made via a card reader called iZittle, a Swedish E-money Institution – duly licensed to issue electronic money and provide payment services under the Swedish Electronic Money Act (2011:755) and the Swedish Payment Services Act (2010:751), and being registered with, and supervised by, the Swedish Financial Supervisory Authority and operating on a cross-border basis in Europe.
On the Make IT Easy 4 U website, there is a Contact Form which allows clients to get in touch. All of the data is sent directly to a secure email account and filed in appropriate folders within an Inbox and the contact details added to my phone .
In the unlikely event of personal data being lost, the client will be notified immediately.